Registration & Payment

Registration & Payment

To register for private lessons or group classes, click the "Register Now" button below to get started and select "Community Music School" from the list of community and summer programs.

You will be asked for your preferred lesson/class time and faculty instructor, student information and can even pay for your classes online. Once you have completed the online application, someone from our friendly staff will be in touch to welcome you to our musical family and coordinate a lesson schedule.

Register Now

For additional assistance on how to register for the Community Music School programs or add a class, please review our video tutorials.

Trial periods and pro-rated tuition: Register at any time for a four-week trial period or a full semester. Students starting after the beginning of the semester should sign up for a trial period or contact the Community Music School for a pro-rated semester long rate. A tuition deposit of half the cost of a semester-based lesson plan is due before the first scheduled class or lesson. Payment for a trial period is due in full before the first lesson.

Special instructions for registering multiple children: When registering multiple children, please complete the first registration, then select the "Registrations" tab at the upper left of your screen. You will then see an option to edit an existing registration or begin a new registration. Select "New Registration" and enter the semester code ("CMS-Fall" for Fall semester).

Make A Payment

Payments may be made online, by check, or over the phone by credit card. Payments are no longer accepted at the Stevens Center office.

Please note: Families paying in installments must maintain a minimum $100 positive balance beyond the next scheduled lesson.

Make An Online Payment

To make an online payment please click “Make An Online Payment” above and log on using your registration username and password. For additional information on how to make a payment online, please review our video tutorial.

To pay by credit card over the phone, call the Community and Summer Programs office at (336) 734-2848. To pay by check, please make checks payable to “UNCSA” and include the student’s name and class in the memo line. Mail checks to:

UNC School of the Arts
Community and Summer Programs
1533 South Main St.
Winston-Salem, NC 27127

Lesson Policies

Please carefully read the following information. These policies are in effect to foster and promote the pursuit of musical excellence at the UNCSA Community Music School. When you establish a lesson time, you have reserved the time of a highly trained professional.  Make every effort to attend your lessons on a regular basis. Your musical progress and enjoyment increase with regular instruction and consistent practice routine at home.

Studio Policies

  • New students are assigned to a studio based on their preferred teacher and faculty availability.
  • Students may request to study with another available teacher at any point during their study, but are encouraged to do so at the start of a new semester
  • If a faculty member becomes ill or incapacitated during the semester, another teacher may be brought in to take over the teacher’s studio. Upon the regular faculty member’s return, students have the option of returning to their teacher or choosing to remain in the substitute’s studio.
  • To prevent the spread of contagious illness, students and faculty are encouraged to reschedule lessons 24 hours in advance if they are ill.

Course Attendance

  • Classes occur at the same day and time for the duration of the semester or trial period.
  • Students arriving late cannot extend the scheduled lesson period or make up the missed time.
  • Private lesson students are highly encouraged to attend applicable bi-weekly group classes and/or workshops as scheduling allows, and expected to participate in a minimum of one recital hour per semester.

Missed Lessons

  • UNCSA Community Music School faculty members are performing artists with varied schedules. If a faculty member cannot meet a student at the regularly scheduled time, they are required to make up the lesson at a mutually-agreed upon time.
  • Unscheduled absences from regularly scheduled classes or lessons for any reason result in forfeited tuition and are not eligible for rescheduling.
  • UNCSA Community Music School faculty members are not required to reschedule private lessons cancelled with less than 24 hours prior notice. In the case of illness or other issue, faculty may elect to reschedule to a mutually agreed upon time, but are not required to do so.
  • As a courtesy, students should inform both their teacher and the CMS office of an impending absence with a minimum of 24 hours’ notice.
  • Students may request one rescheduled lessons per instrument/instructor, per semester. A permanent lesson time change for the entire period of the lessons does not count towards the rescheduling total, but should not be used as a tool to reschedule individual lessons. Lessons missed beyond this limit are forfeited, unless due to weather emergencies, holiday closures, or family emergency.
  • If, for whatever reason, it is not possible for a faculty member to make up rescheduled lessons before the end of the semester, students have the option to make up private lessons with another available faculty member, or receive a tuition credit for the missed classes.
  • Lessons missed by the student cannot be made up past the end of the makeup period, which consists of the two weeks following the end of the semester.
  • Lessons missed due to weather and holiday closures are eligible for make-up.

Refunds

If a student withdraws from lessons, refunds are given only in the following situations:

  • For documented medical reasons (emergency or serious illness)
  • Extenuating circumstances (Family emergency, relocating outside area, etc.)

Requests for refunds/withdrawals must be made in writing to the director of the UNCSA Community Music School and the Community and Summer Programs Office.

Payment

A tuition deposit of half the cost of a semester-based lesson plan is due before the first scheduled class or lesson. Payments for trial lesson periods must be made in full before the first scheduled lesson. Students must register online, and payments may be made online, over the phone, or by check. There is a $25 service fee for returned checks.

 

Lesson Policies (Printable)