Computer Information

If you are considering purchasing a new computer or bringing one from home with you to the University of North Carolina School of the Arts, the Information Technologies department has recommended computer specifications to help optimize your experience with your own technology on campus.

The School of Filmmaking and the School of Design & Production for Sound Design have specific computer and software requirements:

General Recommended Computer Specifications

If you are purchasing a new system to bring to school with you, the Information Technologies department recommends these specifications:

  • Dual Core Processor
  • At least 2GB (gigabytes) of RAM
  • DVD-ROM Drive
  • Ethernet Patch Cord – Goes from computer’s network interface to the wall port in the residence hall room.

For Apple Computers:

For Printers:

  • It is strongly suggested that at least one student per room in a residence hall have a companion printer for shared use. Additional Pay To Print services are available with your One Card.

Minimum Computer Standards

The Information Technologies department is unable to support any machine that is under these specifications:

  • Any processor under 1 GHz
  • 512 MB RAM
  • Windows XP or MAC OS 10

Software Access – OnTheHub

UNCSA maintains various contractual partnerships with software developers that allows for student access to software at a free or reduced cost. Microsoft and Adobe are two of the major software developers that students are likely to require software from.

Students may acquire, purchase, and download the offered software via OnTheHub, a third party vendor system that works in conjunction with UNCSA's partnerships. A UNCSA-issued email address is required to use this service. Please contact the IT Help Desk at 336-770-3300 or via HelpDesk@uncsa.edu with any questions regarding this service.

Things To Know

  • The Information Technologies Department is not a certified computer repair facility. If a student has a computer problem, the desktop support staff will perform basic troubleshooting functions for the student. If the computer needs hardware repair, IT will help the student arrange for repair with a certified computer repair facility.
  • Please bring all associated disks/CDs, purchasing information, and any other documentation for the computer with you to campus to help IT help you.
  • An email account will be created for each student at UNCSA. Campus communications will be delivered via this email address. You will be responsible for checking this email account on a regular basis.
  • If a student arrives on campus with a computer without a Network Interface Card (NIC), the IT Department will advise the student on what to purchase and also assist in the installation of the card. Please be advised that NIC cards do not always install into an older computer easily.