Last updated May 12, 2020

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Questions specific to the campus community

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Will UNCSA resume in-person classes in the fall?

UNCSA leadership, in close coordination with the UNC System, as well as deans and faculty, is actively planning for several possible scenarios for the fall semester. The School’s priority and preference is to resume in-person classes. This will be contingent on the course of the current health crisis, guidelines and restrictions from state and local authorities, and, most importantly, UNCSA’s ability to provide in-person classes and conservatory training while ensuring the health and safety of our students, faculty and staff. UNCSA leadership is planning for a variety of safety measures required to resume campus activities. Detailed plans for the fall semester will be announced as plans are finalized.

UNC System Interim President Roper has released this statement about plans for the fall 2020 semester.

Are there any cases of COVID-19 at UNCSA or in Forsyth County?

There are no COVID-19 cases on UNCSA campus.

See the Forsyth County NC Department of Public Health articles for county-specific news.

The NC Department of Health and Human Services (DCHHS) is reporting the NC COVID-19 Case Count. DCHHS announces in press releases about specific NC counties with people who have tested positive for COVID-19.

Gov. Roy Cooper issued a state of emergency for North Carolina on March 10. Refer to the North Carolina COVID-19 Response from the Governor's office for the latest statewide information about NC's response.

What steps is UNCSA taking to help protect the safety and well-being of faculty, staff and students?

The health and safety of our campus and community is our top priority. In an effort to mitigate the potential effects of COVID-19 on our campus and in our community, all in-person classes, rehearsals, events and performances were canceled through the end of spring semester. Classes resumed on March 23 in a completely online format.

UNCSA is following the guidance of the Centers for Disease Control and Prevention (CDC), the North Carolina Department of Health and Human Services (NCDHHS), and the Forsyth County Health Department Communicable Diseases Division, as well as the University of North Carolina System Office as all decisions are made.

In preparing for the return of students, faculty and staff, We will be following UNC System guidelines for cleaning and disinfecting the facilities.

Are performances canceled at UNCSA?

The decision was made to postpone or suspended the UNCSA-sponsored performances out of an abundance of caution and in an effort to mitigate the potential effects of coronavirus on our campus and in our community

At this time, we are offering two options for ticket buyers with regard to ticket refunds. You can request a refund through the Stevens Center Box Office, or designate the value of your ticket purchase as a donation to UNCSA. Please contact the Stevens Center Box Office to indicate your preference by email or by calling 336-721-1945. All requests for ticket refunds must have been made by April 15, 2020.

Are events canceled at UNCSA?

Currently, any event or gathering over 50 people is prohibited by the UNC System. UNCSA is suspending all events through the end of spring and summer semesters.

Will UNCSA hold Commencement in May?

The University has decided that our university commencement on May 9 and high school commencement on May 16 will not take place in-person as planned.
After polling the University and High School graduates it was decided to have virtual tribute celebration for University graduate on May 9 with an in-person commencement in the fall. For the high school graduates, there will be a virtual commencement for high school seniors on May 16.
Read "UNCSA to mark commencement with two online celebrations" for details and ways you can offer congratulations via social media.

Will classes be canceled?

UNCSA moved all courses to online remote learning on Monday, March 23, 2020 for the remainder of the spring semester . All in-person classes, rehearsals, events and performances are suspended.

Is the campus open?

The UNCSA campus remains open, but students, non-mandatory employees and faculty are expected to stay or return home, if possible. All studios, rehearsal spaces, shops, soundstages, post suites, labs, and performance venues are closed and locked.

Residence Halls A-F and the High School Residence Halls remain closed. Should anyone need to come to campus to gather belongings or medications, please make an appointment by filling out this form.


Further details about residence halls is in the March 17, 2020 email "Guidance for residential students"

I am traveling to an area in the United States that has a large number of coronavirus cases. Will I have to self-quarantine when I return?

Self-quarantine is ONLY required if you have visited an area where a confirmed case of COVID-19 is present, AND you have respiratory symptoms and a fever.


I am traveling to an area defined by the CDC as Level 3 or Level 2. Will I have to self-quarantine when I return?

Per CDC guidelines, any students, faculty or staff returning from Level 3 or Level 2 countries will be expected to self-quarantine for 14 days before returning to campus.

I have fever and cough but have not been to an affected area. Should I get tested for COVID-19?

Only a health-care provider or local health department can order a test for COVID-19. For screening:

A health care provider will decide if a COVID-19 test is appropriate. Clinicians may also recommend testing for other viruses, such as influenza. 

What will happen if I miss classes or work due to self-quarantine or if I am diagnosed with COVID-19?

Deans and faculty will work with students to manage their coursework and employees should work with their supervisor to determine remote working options during self-quarantine.

Are Summer Intensives canceled?

The UNC System has canceled all residential and in-person summer programs due to the COVID-19 pandemic.

UNCSA is offering online summer intensives.

Are Community Programs suspended?

In-person community programs are suspended until further notice. Remote learning options are available in many cases; enrolled students/parents should contact their program directors for details. See the Community Programs website.


High School Student-specific questions

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Will  the Mail Center forward my mail?

Please complete the mail forwarding form to have U.S. Mail arriving in your UNCSA post office box forwarded to another address.

Mail forwarding form

Will there be a refund?


Undergraduate and Graduate Student-specific questions

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Will  the Mail Center forward my mail?

Please complete the mail forwarding form to have U.S. Mail arriving in your UNCSA post office box forwarded to another address.


Will there be a refund?

Will there be a summer housing option for students living in apartments?

The decision regarding summer housing is yet to be determined. Students will be notified if this option becomes available.


Staff and Faculty Questions

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Are non-mandatory employees allowed on campus?

Non-mandatory employees are expected to telework, if possible

Can I get on campus to retrieve support materials I need?

Yes. Campus remains open, although it is expected that non-mandatory employees work remotely. If you need to gather belongings, we ask that you maintain social distancing.

General COVID-19 Questions

The following information has been compiled from the websites of the Centers for Disease Control and Prevention, the World Health Organization, the National Institutes of Health, and state and local infectious disease experts. This information is subject to change based on the rapidly evolving situation. 

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What is COVID-19?

COVID-19 is the infectious disease caused by the most recently discovered coronavirus. This new virus and disease were unknown before the outbreak began in Wuhan, China, in December 2019.

Coronaviruses are a large family of viruses which may cause illness in animals or humans. In humans, several coronaviruses are known to cause respiratory infections ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS).

What are symptoms of COVID-19?

The most common symptoms of COVID-19 are fever, tiredness, dry cough and shortness of breath. For  more information, go to the CDC website.

If I get the virus, will I become really ill?

The medical community is still learning about how COVID-19 affects people. Most people (about 80%) recover from the disease without needing special treatment.

Illness due to COVID-19 is general mild, especially for children and young adults. However, it can cause serious illness: Around 1 out of every 5 people who catch COVID-19 need hospital care. It appears that older persons and persons with pre-existing medical conditions (such as high blood pressure, heart disease, lung disease, cancer or diabetes) develop serious illness more often than others.

What can I do to help avoid the virus?

Maintain at least 6 feet distance between yourself and anyone who is coughing or sneezing. Frequently wash your hands thoroughly with soap and water for at least 20 seconds, or use an alcohol-based hand sanitizer with at least 60 percent alcohol. Avoid touching your face. Practice good respiratory hygiene and remember to cover your coughs and sneezes with your flexed elbow or tissue. Do not share food or drinks. Clean and disinfect frequently touched surfaces daily. If surfaces are dirty, clean them prior to disinfection.

CDC Frequently Asked Questions about COVID-19

Should I wear a mask?

The NC Department of Health and Human Services is asking people if they leave home to:

  • Wear a cloth face covering.
  • Wait 6 feet apart. Avoid close contact.
  • Wash your hands often or use hand sanitizer.

The agency also recommends these masks for caregivers of people infected with the virus. A surgical mask cannot prevent you from becoming infected with the virus. The CDC does not recommend N95 respirators for use, except for health care workers. There is a worldwide shortage of N95 masks, and if healthcare providers can’t get them to care for sick patients, it puts them and our communities at risk.

How long is the incubation period?

The “incubation period” means the time between catching the virus and beginning to have symptoms of the disease. Most estimates of the incubation period for COVID-19 range from 1-14 days, most commonly around five days.



Important Links

Centers for Disease Control and Prevention (CDC)

World Health Organization (WHO)

National Institutes of Health (NIH)

N.C. Department of Health and Human Services (NCDHHS)

U.S. Department of State Travel Advisories