Employees to use multi-factor authentication to access critical applications

Illustration of computer and a person verifying with a smartphone UNCSA is moving to require multi-factor authentication (MFA) when logging into critical applications. Multi-factor authentication is a security mechanism that verifies a user’s identity by requiring multiple credentials. The Information Technology department piloted MFA with several UNCSA departments.

IT is in the final phase of the initial deployment, which is rolling it out to the remainder of our campus. Multi-factor authentication is a UNC System mandate. While this adds an additional step to the login process, it will significantly increase our cyber security posture.

Starting Nov. 17, 2020, MFA will be enabled for Office 365 for all employees when accessed off campus. On Nov. 17, the next time you log into Office 365 (which includes email), you will be prompted to set up a verification login. Our strong preference, because it is the easiest and most secure option, would be to use the Microsoft Authenticator app. However, you can opt in to receive a text or voice call as well. Keep in mind that the text and voice call options are most likely going to be deprecated by Microsoft at some point. Although not mandatory, IT encourages you to use the app. Instructions for the app can be found in IT Knowledge Base.

After setting  up the app and using it for a while, please consider providing any comments you have that might help us improve the experience.

If you have any issues, please reach out to Technology Support 336-770-3300 or submit a ticket at https://support.uncsa.edu.

Thank you for your cooperation and commitment to our cyber safety!

Contact: Terry Harmon

Nov. 6, 2020

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