Deny unexpected multifactor authentication requests

Illustration of how multifactor authentication worksThe UNCSA IT department uses multifactor authentication (MFA) to provide enhanced security for your UNCSA account. MFA prompts you for a second credential from the Microsoft Authenticator app, a text message, or an email to an alternate address. 
 
Never approve an MFA request from Microsoft Authenticator app if you're not trying to log into your UNCSA account. This may be an attempt to break into your account by someone who knows your password. Select "DENY" in the Authenticator app to stop that access request.
 
If you accidentally approved an unexpected MFA request, you should reset your UNCSA password via Microsoft Online. Read instructions for a password reset in the Information Technology's online knowledge base.

Contact: Russ Hundley

Jan. 24, 2022

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