Frequently Asked Questions
Why do I have to complete a measurement before and after each session?
Usually when you see a medical provider, he/she will take your vital signs. These assessments are done each visit to monitor for changes since your previous visit. If the assessment indicates a problem, then your provider will change the course of treatment to improve your health. Likewise, the assessments used by the counselors are a means to measure your distress level over the past 7 days. By keeping track of these data, counselors will recognize when improvement is made and catch early any signs of deterioration. It's like a blood pressure test for your brain! In addition, your counselor will encourage a culture of feedback and ask about your experience with your counselor after each session. If problems arise, your counselor will use the feedback that you provide to help get your treatment back on track. Unlike most medical procedures, these instruments take about 30 seconds each.
What if I have an emergency when the office is open?
During normal office hours, if you feel that you need to talk to someone urgently and cannot wait for your scheduled appointment time, or that you are in an emergency situation, come by the Wellness Center and let the receptionist know your situation. We have support available 24 hours a day while school is in session. After hours consultations are handled by Healthlink. Psychotherapy is not offered during our brief summer sessions.
What if I have an emergency when the office is closed?
For a non-life threatening emergency, students can call Healthlink at 1-888-267-3675. If you live on campus and have an emergency, let your residence life staff know immediately. If you are unable to contact your residence life staff, you may also contact UNSCA Police by dialing 55 from any campus phone or 336-770-3362 if you are off campus.
What if I am worried about a friend or a student?
Often it is helpful for students to share their worries about friends or family members, and we encourage you to make an appointment to do this. You will be able to speak confidentially with a counselor and receive advice about how to deal with your concerns about this person.
If your friend or fellow student speaks to you about feelings of hopelessness or thoughts of death or dying, take these signs seriously. He or she may require immediate assistance and intervention. Please do not hesitate to call us or UNCSA Police if you have questions or concerns.
How much does counseling cost?
There is no cost for counseling at UNCSA to full-time students paying the Student Health Fee.
How many sessions do I have available for counseling?
Many college counseling centers across the country limit the number of sessions students may attend during an academic year. Students at UNCSA have the benefit of 8 sessions per semester in addition to walk-in and crisis appointment availability as needed.