As projects are completed, the resolution will be posted here.
003-Review of departmental TouchNet payment process.
Background: The TouchNet payment process will be tailored to the individual needs of departments,
depending on the capabilities of TouchNet to parse out revenue streams. When this
request was submitted, a uPay site was used to collect revenue, but TouchNet was unable
to create an automated feed since the department had multiple products utilizing multiple
funds. Since then, TouchNet has expanded their product offerings to a more robust
uStore situation. Further documentation on these product offerings is being developed
by Financial Systems.
Resolution: The requesting department was removed from automated revenue feeding and directed
to a report in TouchNet to allow for manual review and depositing. This allowed for
greater control and reconciliation of revenue.
004-Update the Cashier Deposit Form to include all required information.
Background: The Cashier Deposit Form is a simple form designed to capture and summarize sometimes
complex information. While the format of the form is changed infrequently, it is nothing
more than a locked/restricted Excel workbook managed by the Bursar’s Office. The form
can be unlocked and manipulated with the Bursar’s Office input and approval.
Resolution: The Cashier Deposit Form was unlocked for the requesting department and altered
to meet their needs. A more detailed sheet tailored to their situation was built,
with formulas used to automatically summarize data on the Cashier Deposit Form. Both
the summary form and detailed sheet are supplied to the cashier with their daily deposits.