FAQs for Fall 2020

FAQs for Fall 2020

Updated 6/30/2020


Students & Families

Expand All

When will the information meetings be held? Will they be recorded?

Email invitations were sent for the following information sessions/town halls:

  • High School Incoming Students and Parents - June 22 at noon. View recording.
  • High School Retuning Student and Parents - June 22 at 4 p.m. View recording.
  • University Incoming Students and Parents - June 24 at noon View recording.
  • University Returning Student and Parents - June 24 at 4 p.m. View recording.

Additional information sessions that include arts schools-specific session will be scheduled throughout the summer. Your Arts Dean will contact you in regards to their specific information session.

What will orientation be like for students and parents?

Information regarding orientation and move-in will be going out with more details by early July. It is recommended to wait to make travel arrangements until after you this information.

Orientation for parents/guardians will be online and not in-person so they can leave campus after moving in their student.

Orientation for new students will be a hybrid of online modules and in-person sessions. Online orientation will take place July 20-27. Our in-person orientation and move-in period will happen concurrently using a staggered schedule from Monday, August 10, to Sunday, August 16.

When will students move-in and commuter Check-in? Can family help with the move in?

You will be able to sign up for an appointment during the first week of July. Appointments will be for for a two-hour window to move in. It is recommended not to make any travel arrangements until you have a confirmed appointment time. Move-in outside of one's appointment will not be permitted.

  • Undergraduates move-in/check-in August 9-11
  • Graduate move-in/check-in August 12
  • High School move-in/check-in August 13-14

Students can have up to 2 guests assist them with move-in.

Will the campus IT network be able the handle online class sessions?

Our chosen platform, Zoom, performs best over wired connections as any online meeting platform.  We are investigating all residence halls' wired connectivity to ensure it is available in each residence room where possible. 

In order to take advantage of the wired connections, students will need an RJ-45 Ethernet port on their device or a dongle that converts USB to RJ-45, as well as an Ethernet patch cable to use the port.

What is the date of graduation?

University and High School graduations will be on Saturday, May 22, 2021.


Health & Safety

Expand All

How will the dining hall and on-campus food services be affected?

We are working with our vendor to generate a set of guidelines for safe dining. We will likely eliminate self-service and increase options for take-away. All dining facilities will provide disposable containers.

While the cafeteria, Pickle Jar and the Library Café will be open, we will be reducing seating, limiting numbers, and possibly using Eisenberg Social Hall as an overflow dining area.

What safety measures will be put into place for small, shared dorm rooms and shared restrooms?

Small rooms will be converted to singles per the advice received from our infection prevention specialist consultant. Increased cleaning will be in place for shared bathrooms. An additional cleaning shift and weekend coverage will be added to assist with cleaning and disinfecting.

What are the school's plans in regards to the health and cleanliness in the dorms?

Small rooms will be converted to singles per the advice received from our infection prevention specialist consultant. Increased cleaning will be in place for shared bathrooms. An additional cleaning shift and weekend coverage will be added to assist with cleaning and disinfecting. Lounges and other community spaces will utilize social distancing. Hand sanitizer, disinfecting wipes will be placed throughout the residence life space. Students will be trained on how to keep spaces clean and how to limit exposure.

What is the plan for isolating infected students?

We have reserved several rooms in both the high school and college dorms. Health Services will provide oversight for students in isolation.

I am a high-risk student. What is the plan to keep us safe while using all spaces on campus?

We are working with infection prevention specialist, Karen Hoffmann, RN, BSN, MS, CIC, FSHEA, FAPIC, who is a clinical instructor in the division of infectious diseases with the UNC School of Medicine, and immediate past president of the Association for Professionals in Infection Control and Epidemiology to address health and safety procedures and requirements specific to our spaces and the unique requirements for each conservatory’s pedagogical needs. We will share that detailed plan with you in the coming weeks as we begin implementing for a safe return to campus this fall.

Will the Fitness Center be open for the Fall 2020 semester?

Yes. Karen Hoffman, our infectious disease specialist, has provided protocols on social distancing and cleaning to ensure health and safety.



Expand All

What is the plan for performances?

Our conservatories have been working hard, reimagining classes and planning new and innovative ways to ensure students will be able to perform safely. We will share more information about performance and production planning in the coming weeks.

Will there be "The Nutcracker" performance?

The Schools of Dance, Design & Production, Filmmaking and Music are reimagining how our students can collaborate on an alternative "The Nutcracker" performance that follows health and safety protocols and provides educational opportunities. We will share the plans for this production as soon as they are finalized.



Expand All

If classes move online and residence halls close as they did last spring, will students get housing refunds?

If we have to leave campus again, our refund policy will be guided by the UNC System policies.


We will be adding additional FAQs as information becomes available. If you have a question, please ask.

Ask a question