Students and Families

Students and Families

Updated: Sept. 9, 2020 with dates of flu vaccine shots.



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No reservations needed: Students can study in Hanes Student Commons on a first-come, first-served basis in the following areas: Eisenberg Social Hall and the room next to the One Card. Other spaces throughout the building are available during buildings open hours.

Reservations available: The Library had 90-single seats and six study rooms that can be reserved up to four hours per day. Reserve Library Study Space.

Room 301 ("The Fishbowl") in Hanes Student Commons is by reservation only. Reserve Hanes 301 or call Robin O'Neal at 336-734-2866.

University and High School graduations will be held in-person separately on Saturday, May 22, 2021.

Masks or face coverings will be required at all times with a limited number of exceptions, including for in-person classes. Please review our guidance for acceptable face coverings.

As we are all working to be ready to provide in-person instruction and on campus experiences for our students, we are also preparing for the contingencies that the COVID-19 crisis may require us to address. We cannot predict if some or all instructional formats for all or part of the 2020-21 academic year may change due to the public health emergency caused by the COVID-19 pandemic. As has always been the case, tuition and fees are charged at the beginning of the semester and will remain in place regardless of any changes in instructional format. Tuition and fees directly impact our ability to provide meaningful educational programs, experiences, and services and will not be refunded in the event that instructional format changes for any part of the 2020-21 academic year.

Health and safety

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Only current student, faculty or staff members may file a report regarding a violation of the UNCSA Community Health Standards.

Community Health Standards Reporting Form

The CDC does not recommend entry testing of all students, faculty and staff for COVID-19 before allowing them on campus. It is unknown if entry testing at higher education institutions provides any additional reduction in person-to-person transmission of the virus beyond what would be expected with implementation of other infection preventive measures (e.g., social distancing, cloth face covering, hand washing, enhanced cleaning and disinfection).

UNCSA will have testing capability on campus for students only in coordination with local medical partners.

Once arriving in the US, international travelers should stay in their residence hall, practice social distancing and monitor their health for 14 days. Contact TaWanna Archia if you need assistance with meal delivery and other needs. Students who have registered for in-person classes cannot attend in-person classes during this 14-day period. Please keep this in mind when making your travel arrangements.

Read more about travel guidance from the Centers for Disease Control and Prevention.

In Forsyth County, contact tracing will be led by the County Health Department with assistance from UNCSA. Forsyth County has hired and trained additional contact tracers to respond to the pandemic.

We expect everyone to uphold our community health standards, whether they are on- or off-campus. Failure to comply with our community health standards will result in progressive disciplinary actions

Off-campus students will not be able to reside in on-campus rooms. They will still have access to telehealth appointments from our Health Center and our Student Assistance and Support (Case Managers) will also be in contact with the student to assist with coordination and communication with faculty.

If UNCSA has a positive case, a campuswide notification will be sent, and contact tracing will be conducted. In Forsyth County, contact tracing will be led by the County Health Department with assistance from UNCSA. Forsyth County has hired and trained additional contact tracers to respond to the pandemic. UNCSA continues to be in direct contact with Forsyth County health officials and will work with them closely to implement contact tracing on campus, if necessary.

Students who test positive will be immediately isolated. Students who have come in close contact with someone who has tested positive, as determined by county health officials, will be quarantined on campus for 14 days. Single rooms in residence halls have been reserved for quarantine or isolation. Parents are permitted to take their COVID-positive student home. Arts and academic departments will work with students on their absence due to illness.

Social distancing and occupancy restrictions will be put into place in public restrooms on campus, and it is required that you wear a mask in public restrooms on campus. Wash your hands for 20 seconds before leaving restrooms.

No. However, it is highly recommended that parents are aware of the UNCSA health and safety protocols and their student's responsibilities.

You will be quarantined off campus. UNCSA Health Services will check in at least twice per day and provide food and other support services as deemed appropriate from our Case Management team.

CDC guidelines do not require students in any region of the United States to quarantine.

Flu shots for students are available Monday, Sept. 14- Tuesday, Sept. 29 on Mondays and Tuesdays from 9-11 a.m. The only difference this year from previous years is shots will be given by appointment to maintain social distancing throughout the process. To make an appointment, call Student Health Services at 336-770-3288.  


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Move-in will take place by appointment only during the week of Aug. 9-16. Appointments will be held in two-hour increments. You will receive an email inviting you to make your appointment. If you have additional questions, please email

  • Students and family members will be screened for COVID-19 symptoms by staff upon arriving on campus. Individuals that do not clear the screening will be asked to leave the campus.
  • Two people will be permitted to assist each student with move in. Once move-in is complete, those assisting with move in must leave the campus.

  • Residential housing will be standard, double occupancy in residence halls and apartments. Density will be reduced by having some quads converted to doubles, and some smaller doubles converted to singles.
  • Only residents of an individual room can be in that room. No visitors are permitted.

Our residence life custodial team will clean and disinfect public and commonly used spaces, as well as community restrooms and showers used by the residents more frequently. Residents and staff will be required to disinfect some of these spaces before and after usage to further help protect against infection. Cleaning requirements are based on CDC Guidance for Cleaning and Disinfecting Public Spaces and require the use of USEPA approved Disinfectants for Use Against SARS-CoV-2.

Routine cleaning and disinfection does not include areas that are not publicly accessible (i.e. individual rooms). Residents are responsible for cleaning and disinfection of spaces that are not publicly accessible.

The UNC System has authority over university refund protocols and will issue guidance in the event that students have to leave campus. The current UNC System issued guidance does state that housing and dining refunds may not be available without state or federal financial relief. This should not be interpreted as a definitive decision by the UNC System not to issue refunds under any circumstances. If UNCSA is able to offer financial relief to students, we would certainly like to do so. We will provide further information and guidance as we know more.

No. Students may leave their belongings in their residence halls over the winter break, however they must take all valuables and materials they will need because they cannot reenter until early February 2021. Students residing in A-F dorms may not stay on campus during the break, students in Center Stage or Gateway apartments are allowed to stay on campus during the break.

Parents and family members will not be able to go to their student's room after move in is complete. They are allowed to visit their students in common areas or sign their student out for visits.

Only residents of an individual room can be in that room. No visitors are permitted. Students assigned to a designated single or a super single occupancy room in Residence Halls A-F, Moore Hall, and Sanford Hall are permitted one guest/visitor who also lives on campus in their room. No other guests or visitors are permitted in double occupancy rooms or apartments. All Community Health Standards and Residential and Community Policies, including Guest Policy, continue to apply to any visitors.

Orientation and onboarding

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  • Orientation and onboarding will be completed through a hybrid of online modules and in-person sessions. Online orientation and onboarding will take place July 20-27. More information will be sent by email.
  • In-person new student orientation will take place Aug. 9-16.
  • Parent orientation will take place exclusively online July 20-27. No parent orientation will take place in person.

Campus Resources

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The Fitness Center is open with limited hours and capacity. The Fitness Center also is offering indoor, outdoor and virtual fitness opportunities. Refer to the Fitness Center website for specifics and protocols

Having a robust wireless connection able to handle the demands of remote classroom sessions from residence halls is a concern. Our chosen platform, Zoom, performs best over wired connections as does any online meeting platform. For that reason, we are currently investigating all of our residence halls' wired connectivity with the intention of ensuring that we have wired connectivity in place for each of the rooms when possible. Please keep in mind that in order to take advantage of the wired connections, students will need an RJ-45 Ethernet port on their device or a dongle that converts USB to RJ-45, as well as an Ethernet patch cable to utilize the port.


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We are working with our vendor and infection prevention specialist to generate a set of guidelines for safe dining. Self-service will be eliminated and to-go options will be increased. While the cafeteria, Pickle Jar and the Library Café will be open, we will be reducing seating, limiting numbers, and using Eisenberg Social Hall and outdoor spaces as overflow dining areas to allow for social distancing

UNCSA will continue to operate on a standard 15-week semester. Annual housing and dining rates are calculated based on 15-week occupancy and are not based on exact number of days occupied. The length of stay is often longer than 15 weeks to account for breaks, early arrival, arts intensives and late departures. 

Tuition & Fees

Campus dining locations will be monitored for lines and concerns during the first two weeks of classes. If it is determined that schedules are needed then we will make adjustments including implementing schedules.


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Deans and faculty are developing innovative performance and production plans that prioritize the health and safety of our students while reflecting the evolution of the industry as it faces the effects of COVID-19. More information will be announced.

The Schools of Dance, Design & Production, Filmmaking and Music are reimagining how our students will collaborate on an alternative performance of "The Nutcracker" that follows health and safety protocols and provides educational opportunities. We will share the plans for this production as soon as they are finalized.

We will be adding additional information as it becomes available. If you have a question not answered above, please ask.


Recorded Information Sessions