Transition to Artist Village Residents FAQs

Updated: Jan. 19, 2022

Questions and answers related to Artist Village move-in and student move-out of A-F residence halls and Gateway Loft apartments. Jump to the following sections on this page: Moving Timeline, Laundry and Restrooms, Gateway Loft and Room and Community Information.

Artist Village Check-In

Check-in will take place at the Artist Village first floor front desk. You will be issued a new key for your room; you will present your current One Card for access to your new suite; and you will drop off your old key(s) once you have completed your move. We ask that you wait to check in until the date(s) assigned for your move per the Moving Timeline.

Moving Timeline

Lofts residents will move in on January 19. All Lofts must be vacated by 9 a.m. Friday, Jan. 21, 2022.

Residence Halls A-F residents must complete their move by 9 a.m. Tuesday, Jan. 25, 2022.

Remember, moving assistance is available on the following days. Note: You do NOT need to be present for the moving assistance. Movers will take care of any labeled and boxed up items for you. At this time, it is not possible to schedule a specific time for when your items will be moved.

The following plan is fluid and may adjust daily based on the number of students moved, equipment availability, labor, and weather conditions.

Wednesday, Jan. 19

  • Moving assistance will move Lofts and Residence Hall A residents beginning at 10 a.m: 
  • Self-movers from Lofts, Residence Halls A, B and C may move from 2 p.m. to 9 p.m.

Thursday, Jan. 20

  • Moving assistance will move residents in Residence Hall B beginning at 10 a.m.; we plan to start Residence Hall C transition on Thursday once B is complete.
  • Self-movers remaining in Lofts and A-F may begin moving over from 2 p.m. to 9 p.m.

Friday, Jan. 21

  • Moving assistance will move residents in Residence Halls C & D beginning at 10 a.m.; we plan to start Residence Hall E transition on Friday once C & D are complete.
  • Self-movers A-F may continue moving over from 2 p.m. to 9 p.m.

Saturday, Jan. 22

  • Moving assistance will move residents in Residence Halls E & F beginning at 10 a.m.
  • Self-movers A-F may continue moving over from 2 p.m. to 9 p.m.

Movers, Valuables, Returning to Campus

Q: Are moving services first-come, first served? Will you have a cap on the number of students who can receive assistance?
A: There is no cap on the number of students who can receive assistance. However, we do require that you inform Housing of your need for moving assistance through the forms that have been sent to you, which is also available on the UNCSA Housing Portal. The deadline to request moving assistance was Dec. 12, 2021.

Q: How will you address valuable items the students want to move on their own?
A: Students may choose to move all or select belongings. Only items packed in labeled and sealed or closed boxes and containers will be moved for students who signed up for moving assistance.

Q: How many boxes are students allotted?
A: While we have ordered enough boxes for all students, we understand that some students may require fewer boxes, while others may need more. We ask that you use as few boxes in your packing as possible, realizing that everyone’s packing needs vary. Boxes and packing tape will be available in The What and Gateway Loft Office (Gateway Loft, Room 103) and pickup can be scheduled through Residence Life. We ask that you return any unused rolls of tape to ensure everyone has the supplies they need to pack and move. It is your responsibility to collect the packing supplies you feel you need.

Q: Is it possible for me to take all my belongings with me over Winter Break and move myself back in?
A: Yes.

Q: Can I move myself into my new room?
A: Students may move themselves.

Q: What if something is damaged by the movers or gets lost by the movers during the move?
A: We encourage students to obtain renter’s insurance in addition to insurance carried by the moving company. Students must file all insurance claims for items damaged or lost by the movers when they notice the damage and/or have confirmed the item was lost by the movers.

Q: Can I pack my belongings, and may they be in my own plastic tubs/bins and/or clothing in vacuum-sealed bags with labels?
Yes. All boxes and containers must be closed and/or have a sealed lid. Movers will not move open boxes, containers without lids/tops and unpackaged/loose items, except for televisions.

Q: If I move yourself and don’t opt for movers, will my items stay in my old room? Will all of my belongings be kept in the old room?
A: Students may move themselves at any time between the opening of Artist Village and the hall closing date.

Laundry and Restrooms

Q: Will Artist Village have laundry facilities and will I still need to pay to do laundry? If so, will the price remain the same?
There will be two laundry facilities in Artist Village. The laundry prices will remain the same.

Q. Do I need to supply my own toiletries for my room? Will I be responsible for purchasing my own toilet paper, cleaning supplies and for cleaning my own bathroom?
A: Students must supply their own toiletries for their suites and are responsible for cleaning their suite restroom areas.

Gateway Loft

Q: When do the Gateway Loft close for Winter Break?
A: Apartments on campus do not close for breaks. Students moving out of the Gateway Loft must complete the move-out process by Jan. 19.

Q: What is the pricing if I choose to stay in the Gateway Loft?
A: Students interested in securing/continuing housing at the Gateway Loft should contact Mindy Lowe from Baldwin Properties: e-mail or telephone 336-422-3588.

Q: If I’ve secured a lease at the Gateway Loft for the Spring 2022 semester, do I have to move out, then back in? When will the furniture be removed from the units?
A; Students who have secured a lease for the Spring 2022 will be contacted by the Gateway Loft Property Manager to determine move-out and their unit assignment for their new lease. After the transition to Artist Village, the University will have no involvement with room assignments, questions, etc. regarding the Gateway Loft.

Room and Community Information

Q: How are housing assignments determined?
A: Students were asked to complete the Artist Village Transition form in the UNCSA Housing Portal. This enabled students to list their room and personal preferences, as well as create roommate/suitemate groups. Only students currently in single-occupancy rooms are anticipated to be prioritized for single suites in Artist Village. Students wishing to change room types will be subject to a waitlist. Students will be notified as spaces become available and will have an opportunity to accept or reject their waitlist assignment.

Q: What size beds will be in Artist Village?
A: All beds will be XL twin-size beds.

Q: Can beds be lofted?
A: No, beds cannot be lofted in Artist Village.

Q: Will Lavender Avenue still exist?
A: Yes.

Q: What types of rooms are available in Artist Village?
A: Artist Village offers:

  • Two-person suites (2 one-person bedrooms); and
  • Four -person suites (2 two-person bedrooms)

Q: Will there be gender-inclusive housing available?
A: Students are encouraged to share all specific housing needs (including gender-inclusive housing) via the UNCSA Housing Portal or by emailing

Q: Will there be a quiet wing in Artist Village?
A: Yes.

Q: What will Wi-Fi quality be like?
A: Wi-Fi quality will be greatly improved. We have worked with the internet service provider to improve internet quality for Artist Village.

Q: Will there be new furniture in Artist Village?
A: Yes, Artist Village will have all brand-new furniture.

Q: Is the new TV service included, or is there an additional fee?
A: TV service will be included.

Q: If items will not fit into the new room, is on-site storage available?
A: The University does not have adequate storage spaces to provide storage for students. However, there are off-campus storage facilities near campus.

Q: Will students see a cost increase for the new residence hall in the spring 2022 semester?
A: Students in Artist Village will not see a fee increase during the spring 2022 semester. For more information on fees, visit the UNCSA Tuition and Fees webpage.

Q: What is the name of the renter’s insurance company you recommend? A: National Student Services Incorporated; however students may purchase insurance policies from their carrier of choice.