Essential Supervisor Program

The Essential Supervisor Program (ESP) offers a variety of technical and soft skills workshops for managers and supervisors. You may also attend workshops for all faculty and staff.

Upcoming Workshops

Note: There are no workshops offered at this time.

Previous Workshops

Cultivating High-Performance Teams

Description: Every leader wants to help their team reach its full potential. High-performance is not an outcome, but a by-product of mission, vision, and environment. This workshop will help leaders and supervisors understand the role they play in the communication of mission, creating a vision, and cultivating work environments to create highly effective teams.
Presenter: Monica Gillette
Date: Jan. 26, 2022
Time: 1 p.m.
Duration: One Hour
Location: Zoom Session
Target Audience: All employees
Workshop Minimum: Five attendees
Workshop Capacity: 150
Registration Deadline: 5 p.m. Jan. 21, 2022

For further information, please contact Deb Carley at carleyd@uncsa.edu.

Group Dynamics

Description: Every team comes with its own challenges, whether it’s a newly formed group or a long-standing committee. Using the True Colors Framework, participants will gain a better understanding of what drives the four dominant personalities in the workplace and how to strategically pair teams to ensure group effectiveness. By understanding ourselves and others better, leaders can help teams overcome common challenges that arise from natural personality differences and values centers.
Prerequisite materials will be sent to those who register.

Presenter: Monica Gillette
Date: Jan. 21, 2022
Time: 11 a.m.
Duration: One Hour
Location: Zoom Session
Target Audience: All employees
Workshop Minimum: Five attendees
Workshop Capacity: 150
Registration Deadline: 5 p.m. Jan. 18, 2022

For further information, please contact Deb Carley at carleyd@uncsa.edu.

Emotional Intelligence

Description: Emotions can be our greatest asset but without self-management and empathy, they can also become our greatest liability. This workshop will highlight why emotional intelligence is vital in the workplace and how your emotions and the emotions of others increase your effectiveness. We will discuss strategies for managing your own emotions as well as tips for how to recognize and empathize with others.

Presenter: Monica Gillette
Date: Dec. 7, 2021
Time: 11 a.m.
Duration: One Hour
Location: Zoom Session
Target Audience: All employees
Workshop Minimum: Five attendees
Workshop Capacity: 150
Registration Deadline: 5 p.m. Dec. 6, 2021

Giving Constructive Feedback

Description: Whether you are responsible for leading a team and providing performance appraisals or whether you just need to talk to a co-worker about missed expectations, giving constructive feedback can be challenging. Using the text Radical Candor by Kim Scott, this workshop will discuss the foundation of the Care Personally, Challenge Directly framework and how supervisors and co-workers can use this model to share feedback in the workplace. Participants will also have the opportunity to practice sharing feedback in pairs utilizing practical scenarios.
Presenter: Monica Gillette
Date: Nov. 16, 2021
Time: 1 p.m.
Duration: One Hour
Location: Zoom Session
Target Audience: All employees
Workshop Minimum: Five attendees
Workshop Capacity: 150
Registration Deadline: 5 p.m. Nov. 15

For further information, please contact Deb Carley at carleyd@uncsa.edu.

Interviewing for Success

Description: This workshop is designed not only for hiring supervisors but for employees looking to explore different career opportunities. Learn how to make the interview process more relevant to the position you are recruiting and/or exploring. We will discuss how to develop questions, keep it legal, and utilize past experiences to predict future behaviors.

Presenter: Deb Carley
Dates and Times:
Sept. 23, 2021 2 p.m.

Duration: One Hour
Location: Zoom Session
Target Audience: All employees
Workshop Capacity: No maximum
Registration Deadline: 5 p.m. Sept. 20, or upon reaching enrollment capacity

For further information, please contact Deb Carley at carleyd@uncsa.edu.

Unconscious Bias

Description: We all hold biases of which we aren’t aware. Many of these biases are necessary to make quick decisions as we go about our day—which street to avoid when driving or walking, what to do when we see an animal on a hike, which financial institution to do banking. While these biases aid us in making these decisions, they can also leave out part of the story, leading to a society where everyone is operating from their own viewpoint. This workshop will allow us to discover our biases and their impact.

Presenter: ComPsych Representative
Date: Sept. 28, 2021
Time: 2 to 3 p.m.
Duration: One Hour
Location: Zoom Session
Target Audience: All employees
Workshop Capacity: 150 participants
Registration Deadline: 5 p.m. Sept. 23, or upon reaching enrollment capacity

For further information, please contact Angela Mahoney at mahoneya@uncsa.edu.

Civility in the Workplace

Description: The prevalence and costs of incivility are on the rise in organizations. When employees are exposed to incivility in the workplace, they experience diminished self-control, which in turn creates increased incivility toward co-workers. Incivility does not involve openly hostile behavior, threats or sabotage and therefore doesn’t warrant the same legal attention or sanctions as other forms of mistreatment, such as harassment. Incivility could be as simple as a sarcastic reply to a co-worker’s comment or a perceived rude sentence in an email. This session will help you understand why we act less civil today and give some suggestions for making sure you don’t exhibit behaviors that are uncivil.

Presenter: ComPsych Representative
Date: Sept. 16, 2021
Time: 3 p.m. - 4 p.m.
Duration: One Hour
Location: Zoom Session
Target Audience: All employees
Workshop Capacity: 150 participants
Registration Deadline: 5 p.m. Sept. 13, or upon reaching enrollment capacity

Employee Assistance Program General Overview

Description: Have you ever wondered exactly what an Employee Assistance Program (EAP) is, or what services are offered through the program? The General Overview session will explain the various services offered by ComPsych as well as how our employees can contact ComPsych. Be sure to join us for this session for more information!

Presenter: ComPsych Representative
Dates and Times:

Sept. 8, 2021, from 2 to 3 p.m.
Sept. 9, 2021, from 11 a.m. to noon

Duration: One Hour
Location: Zoom Session
Target Audience: All employees
Workshop Capacity: 150 participants
Registration Deadline: 5 p.m. Sept. 2, or upon reaching enrollment capacity

Updated COVID Response Plan Training

Description: As the virus continues to change and rules and community standards need to adapt, please join us for and update on navigating the requirements for an exposure or positive COVID case in your area.
Presenter: Deb Carley
Date: September 13, 2021
Time: 11 a.m.
Duration: One Hour
Location: Zoom Session
Target Audience: Department Heads and Supervisors
Workshop Capacity: 150 participants
Registration Deadline: 5 p.m. Sept. 11

Family Medical Leave (FMLA)

Description: FMLA - Understanding FMLA & intermittent leave. When employees need to attend to seriously ill children, parents, or to newly-born or adopted infants, or even to their own serious illness, employees need reassurance that they will not have to choose between job security and personal needs at home. This training will identify how to recognize coverage and eligibility requirements of employees, identify the responsibilities of employers, deal with employees in accordance with FMLA, implement best practices and be aware of interactions with other laws.

Presenter: Keyona McNeill, Benefits and Leave Manager
Date: July 27, 2021
Time: 1:00 p.m.
Duration: One Hour
Location: Zoom Session
Target Audience: All employees
Workshop Capacity: 300 participants
Registration Deadline: 5 p.m. July 23, or upon reaching enrollment capacity

For further information, please contact Keyona McNeill at mcneillk@uncsa.edu.

Work-Life Balance

Description: How do you maintain your quality of life? Does work override your life? Do you have time for your personal life? Has COVID changed how you manage your time? This workshop will provide tips and ideas to help you gain some control of the 24 hours you have in a day.

Presenter: Deb Carley
Dates and Times:
Sept. 14, 2021 9 a.m.

Duration: One Hour
Location: Zoom Session
Target Audience: All employees
Workshop Capacity: No maximum
Registration Deadline: 5 p.m. Sept. 9

Supervisor Basic Training

Description: Stepping into a supervisory role can be exciting but it also comes with a great deal of responsibility. This workshop will help new supervisors understand their role in leading others and provide them with the resources they need to manage their teams effectively.

Presenter: Monica Gillette, Gillette Human Capital
Date: June 8, 2021
Time: 9 a.m.
Duration: One Hour
Location: Zoom Session
Target Audience: New supervisors, aspiring supervisors, new professionals

Leadership 101

Description: Acting as a leader is a lot different from managing an area or a team. It requires an intentional process and mindset to establish credibility and trust with others. Utilizing Kouzes & Posner’s Leadership Challenge Model, this series discusses the “Five Practices of Exemplary Leadership” and instructs leaders on how to develop these capabilities.

Presenter: Monica Gillette, Gillette Human Capital
Date: June 23, 2021
Time: Noon
Duration: One Hour
Location: Zoom Session
Target Audience: Leaders, aspiring leaders

Worker's Compensation

Description: This workshop will offer supervisors a detailed look at the Worker's Compensation forms and other information required when an employee is injured on the job.

Presenter: Kemora Brownlee, Leave Administrator
Date: July 28, 2021
Time: 1 p.m.
Duration: One Hour
Location: Zoom Session
Target Audience: Supervisors
Workshop Capacity: 100 participants
Registration Deadline: 5 p.m. July 26, or upon reaching enrollment capacity

For further information, please contact Kemora Brownlee at brownleek@uncsa.edu