Ginger app: On-demand mental health care team for employees

Mobile screenshot of texting, a video session, and resource libraryWith the Ginger app becoming available Oct. 3, we wanted to provide details about the three components of care Ginger provides:

  • Behavioral Health Coaching
  • Therapy & Psychiatry
  • Self-Care Library

Your use of Ginger is confidential

No one will know if you use Ginger. Any health and personal information you share with your care team will be kept private.

Connect with a Ginger behavioral health coach in a matter of seconds

Sometimes you just need to chat through life’s challenges. With Ginger, you don’t have to wait for an appointment. You can connect with a behavioral health coach anytime, 24/7/365, at no cost to you. It’s convenient, discreet and secure.
Ginger coaches are trained professionals with an advanced degree and/or coaching certification. They have at least two years of professional work experience and undergo 200+ hours of specialized training each year. When you use Ginger behavioral health coaching, you can expect to receive thoughtful and judgment-free coaching. Your Ginger coach will help you map out a plan to reach your goals and stick with you along your journey.

Need more support than a behavioral health coach can provide?

A licensed therapist or psychiatrist can be added to your care team if you need extra support. Therapy and psychiatry sessions are video-based and available evenings and weekends to fit your schedule. Note: If you use Ginger Therapy and Psychiatry services, your sessions may be covered under the State Health Plan. Applicable deductibles and co-pays for an office visit will apply. Ginger Therapy & Psychiatry video (1:33)

Access in-app content tailored to your needs

The Ginger Self-Care Library includes self-guided activities, videos, podcasts, classes and more! You can use it in addition to behavioral health coaching and/or therapy/psychiatry, or on its own. View resources anytime and come back frequently as Ginger is always adding new content. Self-care resources are designed to help you practice well-being techniques and develop life skills.
You can complete the first step now if you like: download the Ginger Emotional Support app from Google Play or the App Store on your phone.
Be on the lookout for weekly UNCSA Campus announcements about Ginger throughout the month of October that provide you with more in-depth information about how to use this new benefit.

Read UNC System Ginger app announcement (DOC)

Contact: Keyona McNeill

Sept. 29, 2022

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