Immediate Help

Crisis and Emergency

For Any Life-Threatening Crisis
An emergency or a crisis might involve:

  • Thoughts and plans to hurt yourself or someone else
  • Engaging in a behavior that is life threatening
  • If you have been assaulted, physically or sexually

 If you have an immediate life-threatening crisis

Call 911

What to do in an emergency

Depending upon the nature, location, and timing of an emergency, your options are:

On campus, call the UNCSA Campus Police
The Police will assess the situation, contact the counselor-on-call, and, if necessary, have the person transported to a hospital for care and treatment.

Off campus, dial 911
Dial 911 off campus to summon local police who will assess the situation and, if necessary, arrange for transportation of the person to a hospital for care and treatment.


Hotlines available 24-hours a day if you need to speak to someone anonymously for advice and guidance:

National Suicide Hotline: 988

Domestic Violence Hotline: 1 (888) 232-9124

Sexual Assault Crisis Line: (336) 722-4457

Crisis Text Line: Text HOME to 741741


Counseling and Mental Health Services

Non-life-threatening and during Counseling Services hours

While most counseling services are scheduled on an appointment basis, there may be crisis situations that require immediate or same-day intervention. The caller should tell the receptionist that they need a crisis walk-in appointment.

Call (336) 770-3288 and request a crisis walk-in appointment

Counseling Center Hours
8 a.m. - 5 p.m.
Monday - Friday

Wellness Center, upper level of Hanes Student Commons

Non-life-threatening and after hours

For mental health emergencies and to speak with an after-hours counselor contact ProtoCall at 855-726-1497 or Campus Police at 336-770-3211. Uwill teletherapy is always available. 

Uwill teletherapy is always available.

For after-hours medical support contact UNC Nurse Connect (formerly Healthlink) at 984-364-4730 or Campus Police at 336-770-3211.