Zoom: Getting Started

Accessing Zoom

All University employees and students with an active @uncsa.edu or @artist.uncsa.edu email address can create and host Zoom meetings by logging into their UNCSA Zoom account: https://uncsa.zoom.us/signin 

• Sign in via UNCSA Zoom Portal.
  To sign in, go to https://uncsa.zoom.us and select the “Sign in” button. This will prompt you to log in using your UNCSA credentials.
  
  
• Zoom provides apps for Apple and Android devices, Windows, Mac and Linux via their download page: https://zoom.us/support/download
  • Sign in via the Zoom app.
  • Select on ‘Sign in with SSO’ (links outlined in yellow).

Desktop app login

Mobile app

How do I get Support using Zoom?

For connectivity and application support issues, all UNCSA users of Zoom can also contact Zoom support directly. Zoom provides 24×7 support via live chat and telephone.

• Live chat: Select the Help icon in the lower right of any page at Zoom’s website. First, enter a search term to get links to help documents, then select the “Contact us” button to chat live with a person at Zoom.
• Telephone: In the USA, call 888-799-9666 and select 2 for Support.
• Contact Daryl Weade at weaded@uncsa.edu 

Tools and Features

• Audio
• Video
• Instant Meeting invite
• Manage Participants
• Nonverbal feedback
• Polling
• Screen Sharing
• Whiteboard
• Chat
• Recording
• Closed Captioning
• Breakout Rooms

For more information about Zoom in general, please visit the Zoom website.