UNCSA provides a full service mail center located in Hanes Student Commons. The office is responsible for delivering all U.S. mail and inter-departmental mail to students, faculty and staff. The Mail Center offers U.S. Post Office services such as stamp sales, UPS and Federal Express shipping options.
Each student is assigned a mailbox that serves as the student’s official campus address. Once assigned, a student's box number remains as long as they are a student here. The student’s UNCSA mailbox is used for all correspondence with the exception of grades or tuition bills. Financial aid, graduation and registration information are examples of important campus mailings that are distributed to mailboxes.
How do I address mail to students or employees?
Mail to a Student
(Student’s UNCSA Box Number)
1533 South Main Street
Winston-Salem NC 27127-2738
Do not include your residence hall or room number as part of the address
Mail to Faculty or Staff or Departments
(Faculty of Staff Name)
(Department or Office)
University of North Carolina School of the Arts
1533 South Main Street
Winston-Salem, NC 27127-2738
How will I know I have mail?
Notices are written and distributed to the mailboxes when a package arrives. Notices will also be given for items that require a signature, pieces which specify "do not bend", or mailboxes with excessive amounts of mail. The notice and the student’s One Card must be presented at the Mail Center window to receive any of these pieces. Students will be required to sign for packages. Packages, if small enough, will be placed in the student’s mailbox.
How can mail be sent within campus?
All on campus mail is delivered free of charge and should contain the following information:
(Student’s full name)
(Student’s UNCSA Box Number)
(Faculty or staff person’s full name)
(Department or office)
Place this mail in the interoffice mail slot in the lobby of the Mail Center.
When can I pickup my mail? What are your hours?
Students have access to their mailbox whenever the Hanes Student Commons is open. U.S. mail is distributed to the mailboxes by noon Monday-Friday. Mail distribution may be delayed on Mondays and following holidays or official school closings as the volume of incoming mail is much greater. Campus mail is distributed throughout the day as it is received.
Packages and signature-required mail can be picked up at the window between 8 a.m. and 5 p.m. Monday-Friday.
Stamp Sales, Shipping and any other paid services are available between 8 a.m.-4:30 p.m. Monday-Friday. No credit cards or Pickle Dollar sales are available after 4:30 p.m.
The Mail Center is closed on Saturday and Sunday.
What is my mailbox combination?
Students will receive the combinations for their mailbox when they check in as a new student. Students are encouraged to put their combination in their cell phone. Combinations are also available in Student Housing Portal.
Directions for using the combination:
Step 1 – Start on the first # in the combination. Turn LEFT four times & stop the fourth time at that number.
Step 2 – Now, turn RIGHT & pass the second # in the combination once & stop on the second number the second time around.
Step 3 - Turn LEFT directly to the third # in the combination.
Step 4 - Now turn RIGHT a really hard to open
How do I protect my mail?
- Keep your mailbox number and combination confidential.
- Don't preset your mailbox combination for convenience. Spin the dial several times after closing your mailbox door. This will ensure that your combination is not preset.
- Don't let items accumulate in your mailbox.
- Students should always close and secure their mailbox door. Loss or damage to mail in unsecured boxes is the responsibility of the student.
- Never give your combination to another person. This compromises your mailbox security.
- Report suspicious activity to a Mail Center employee or the UNCSA Police immediately.
How do I mail a package?
Bring the package to the Mail Center window taped and addressed. The Mail Center staff will give you several options and prices to compare and even make suggestions if you like. They do not have packaging for sale, but a resource area has been set up in the Mail Center for individuals receiving a package to leave their empty box and packing materials for others to use. The Mail Center accepts credit cards, or Pickle Dollars for payment.
Can I buy stamps in the Mail Center?
Yes! The Mail Center carries first-class, postcard and international stamps.
Do I keep the same mailbox year after year?
As long as you remain a student, you will retain the same mailbox number.
How do I forward my mail?
When graduating or leaving UNCSA, it is the students’ responsibility to contact family, friends, businesses, etc. to permanently change their mailing address.
For Students Who Are Graduating or Leaving UNCSA
A student’s mailbox will close at the end of the spring term. Therefore, the student will need to inform the Mail Center of a forwarding address. Only first-class mail will be forwarded. The Mail Center cannot forward magazines or catalogs. Students who graduate or will not return to UNCSA will have personal first class mail forwarded for one year. Any mail that cannot be forwarded will be returned.
For Returning Students
Students who would like their mail forwarded for the summer will need to inform the Mail Center of their temporary address. First class mail will be forwarded to the temporary address over the summer. If students have magazine subscriptions or catalogs, they will need to notify the company. The Mail Center will not forward or hold magazines/catalogs. Any mail that cannot be forwarded will be returned.
Note: All mail must be directed to the correct mailbox address or it will be returned to sender.