Operational Excellence

Finance and Administration has engaged with internal and external stakeholders to better understand the expectations of the campus community and, through this process, developed three strategic pillars that encapsulate “Operational Excellence.”

Connect.

Finance and Administration values its campus stakeholders and seeks to develop relationships with and provide exemplary customer service to each through our daily operations. At the core of this connection is the development and use of effective channels of communication that foster both transparency and an openness to feedback.

Engage.

In order to retain its talented workforce, Finance and Administration respects, supports, and empowers all employees within the Division. Employees should feel a sense of ownership over what they do for UNCSA and feel valued as a Finance and Administration team member.

Enhance.

With eyes on the future and institutional sustainability, Finance and Administration seeks to continually enhance its business practices and the divisions’ employee skill base.

Finance and Administration takes a key role in campus training initiatives by offering functional training and encouraging professional development to the greatest extent possible. Business practices, processes, policies and procedures will undergo regular and continued scrutiny for any enhancement opportunities, particularly in ways that ease workload of our campus stakeholders.