Employee Assistance

The UNCSA Employee Assistance Program (EAP) Program provides support, resources and information, for personal and work-life issues – at no charge. This is university-sponsored, confidential, for faculty, staff and members of their households. The program is administered through a third-party provider, ComPsych.

A work-life specialist can do the research for you or a member of your household on any topic, at any time of the day or night. ComPsych provides customizes resources and prescreened referrals for issue that matter most to you. ComPsych can provide: confidential emotional support, work-life solutions, legal guidance and financial resources.

All permanent employees and their household members are eligible to receive 12 free Confidential counseling sessions per concern each year, for as many concerns as needed.

Support is available 24 hours a day and 7 days a week. This is over the phone and online, covering a wide range of issues from stress management, anxiety, grief, depression and more.

Also available are other resources & information on legal guidance, Financial resources, travel etc.

These benefits remain available for up to six months after leaving the University.

How to Access

You can access the EAP program online or via telephone:
Call: 888-311-4327 or TDD: 800-697-0353
Go online: guidanceresources.com
Your UNCSA Web ID: UNCSA

Downloadable information:

EAP Flyer (PDF)
Summary of Programs (PDF)
Introduction to 'GuidanceResources' Program (PPT)

Faculty-Staff Loan Fund

Any permanent full-time employee may apply for an Emergency Loan with the
expectation of repayment to be within one year. Emergency Loans are not to exceed $2,000. Examples of use of this fund are unexpected death in the family, sudden accident or illness, unusual personal financial emergencies, etc. The Loan Fund is administered under the UNCSA Foundation Board of Directors.

This information also is located under the Employee Relations section of the Human Resources website.